General Trading Conditions

1. General Conditions 

By placing an order, the customer acknowledges that the following terms and conditions, as well as the provisions of the German Commercial Code (HGB) for commercial transactions between merchants, apply exclusively to deliveries and services provided by APSON, even if we do not expressly refer to them in subsequent contracts.

2. Offers

Our offers are subject to change and non-binding. Prices are ex works, excluding packaging, installation costs, and applicable VAT. We reserve the right to make corrections to any errors in the offer and order confirmation. Drawings and other documents belonging to offers must be returned immediately upon request if the order is not placed with us.

3. Payment

Our invoices are payable within 10 days with a 2% discount or within one month net. Discounts may only be deducted from the net amount of goods. The contract price is due net within 30 days of the invoice date. In case of late payment, default interest will be charged at a rate of 4% above the respective discount rate of the German Federal Bank (Bundesbank).
If the buyer defaults on payment, we are entitled to demand the return of the goods and compensation for damages due to non-performance. In the event of default, particularly in the case of cessation of payments, all our claims become due immediately.
The buyer is not entitled to withhold payments or offset them against our claims due to any counterclaims.
For orders exceeding EUR 10,000, one-third of the contract price is due upon placement of the order, another third upon notification of readiness for shipment, and the remaining balance upon delivery.

4. Retention of Title

The delivered goods remain our property until all claims, including future claims, regardless of their legal basis, have been satisfied. The buyer may not pledge or assign them as security. 
To secure our claims as stated in paragraph 1, the buyer hereby assigns to us all future claims arising from the resale of our goods up to the value of the goods, including all ancillary rights, with priority over all other claims.
In the case of a current account, our securities serve as security for our outstanding balance. The buyer must immediately inform us of any claim, attachment, or other impairment of our rights by third parties, provide us with the documents necessary for intervention, and bear the resulting intervention costs.

5. Delivery

Delivery is at the recipient's expense and risk. We reserve the right to choose the route and means of transport. 
Our delivery obligations are subject to availability, in particular the timely delivery by our suppliers. Delivery dates and deadlines are adhered to whenever possible, but are non-binding unless a written guarantee has been explicitly and explicitly provided for their adherence. The agreed delivery periods commence upon conclusion of the contract, provided that we have received all necessary information.
In cases of force majeure, transport disruptions, labor disputes, and other operational difficulties, including material procurement, we are entitled to extend the delivery dates appropriately. After the grace period has expired, both parties may withdraw from the contract. Claims for damages are excluded. We are not obligated to provide evidence of the aforementioned impact on delivery times.

6. Installation & Assembly

For installations, all preparatory work to be carried out by the customer must be completed. If the installation is delayed due to the customer's failure to complete the necessary preparatory work, the resulting costs must be reimbursed.
Travel expenses, costs for transporting tools and personal luggage, as well as allowances for working hours and for rest days and public holidays, will be billed separately.

7. Warranty & Liability

Any visible defects in the goods must be reported to us in writing immediately, but no later than fourteen days after receipt of the goods by the buyer or a recipient designated by the buyer. Hidden defects must be reported in the same manner immediately upon discovery. Our warranty obligation is limited, at our discretion, to repair or replacement. If a defect covered by the warranty cannot be remedied by repair or replacement, and a subsequent grace period has also expired without the defect being remedied, the buyer may demand a reduction in price or rescind the contract with respect to the defective goods.
Further claims by the buyer, in particular claims for compensation for damages not incurred to the delivered item itself, are excluded. We generally assume no liability whatsoever for damages resulting from faulty installation by the buyer or third parties, unauthorized repair attempts or modifications, faulty or negligent handling, chemical, electrochemical, or electrical influences beyond our control, or from normal wear and tear.

8. Copyright

We reserve all proprietary and copyright rights to illustrations, drawings, samples, and documents. They may not be made available to third parties without our permission and must be returned immediately upon request.

9. Miscellaneous

Other or deviating terms and conditions are only valid if confirmed by us in writing. Unless otherwise agreed, these terms and conditions also apply to all further deliveries and services related to or performed on the same item at the buyer's request and expense.

10. Place of Performance

The place of performance for all obligations arising from this contract is Offenbach am Main.

11. Jurisdiction

The place of jurisdiction for all disputes arising from this contract is the Offenbach am Main Local Court, which has jurisdiction over the place of performance.
We are also entitled to bring legal action at the buyer's place of business. Status: January 2026